Dagmor

Dagmor helps call teams understand every recorded conversation without losing the words between survey ticks. Upload a completed campaign, or run call review in Dagmor. Its Call Log keeps the original recording name, audio and readable transcript together. Choose your own script and checks, or let Dagmor draft a script from repeated steps in the calls, then correct it. It checks coverage and conduct, flags calls for human review and gives agents a Hero Score. Reports show performance, risk, trends and what customers actually said, including comments hidden by a high survey score. If all you want is the result, send the recordings and get finished reports without running the screens. The first campaign is free; after that, analysis costs €0.04 per recorded minute.